Use Sendbird with NimbleBrain.
Connect Sendbird and just ask — no workflow to build. Sendbird is a platform that provides chat, voice…. The agent gets 37 actions, running under your own credentials.
Actions
Everything the agent can do in Sendbird
37 actions
- Add members group channel
- Ban user from group channel
- Create channel
- Create user
- Delete channel
- Delete message
- Delete user
- Get count preference of channel
- Get number of channels by join status
- Get number of unread items
- Issue session token
- Leave group channels
- List banned members
- List group channels
- List members group channel
- List operators custom channel type
- List operators group channel
- List operators open channel
- List users
- Mark all user messages as read
- Mute user
- Register operators custom channel type
- Register operators group channel
- Register operators open channel
- Revoke all session tokens
- Sendbird view message
- Sendbird view user
- Send message
- Unban user
- Unmute user
- Unregister operators custom channel type
- Update count preference of channel
- Update group channel
- Update message
- Update user
- View group channel
- View user
Getting connected
Three steps, and Sendbird is reachable.
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Install it
Find Sendbird in the directory inside your workspace and install it. No adapter for us to build first, no queue to join.
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Connect the account
Sign in at the vendor, or hand an admin credential over once. Tokens stay with the workspace or the person who owns them — never pooled, never copied to us.
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Ask for the work
The tools show up in front of the agent, under the same access wall as everything else. Describe the job in plain language, or put it on a schedule.