Use Request Tracker (RT) with NimbleBrain.

Connect Request Tracker (RT) and just ask — no workflow to build. Request Tracker is a ticketing and workflow platform for managing support requests, queues…. The agent gets 11 actions, running under your own credentials.

Start with discovery See all integrations
Actions

Everything the agent can do in Request Tracker (RT)

11 actions

  • Add ticket comment
  • Create ticket
  • Get queue
  • Get ticket
  • Get ticket history
  • List queues
  • List ticket attachments
  • Reply to ticket
  • Search tickets
  • Search users
  • Update ticket
Getting connected

Three steps, and Request Tracker (RT) is reachable.

  1. Install it

    Find Request Tracker (RT) in the directory inside your workspace and install it. No adapter for us to build first, no queue to join.

  2. Connect the account

    Sign in at the vendor, or hand an admin credential over once. Tokens stay with the workspace or the person who owns them — never pooled, never copied to us.

  3. Ask for the work

    The tools show up in front of the agent, under the same access wall as everything else. Describe the job in plain language, or put it on a schedule.

More in the directory

HubSpot CRM contacts, companies, and deals. Zoho CRM Records, modules, and lead conversion. Slack Messages, threads, channels, and search. Microsoft Teams Channel messages, chats, replies, and meetings.

Put Request Tracker (RT) to work on a real process.

Start with discovery

Read the docs