Use Plain with NimbleBrain.
Connect Plain and just ask — no workflow to build. Plain is a collaborative support platform for B2B support teams, offering a modern…. The agent gets 23 actions, running under your own credentials.
Actions
Everything the agent can do in Plain
23 actions
- Add customer to group
- Create customer
- Create thread
- Delete customer
- Delete user
- Fetch company
- Fetch issues
- Fetch tier
- Get customer by email
- Get customer by id
- Get customers
- Get thread by id
- Get user by id
- List threads
- List tiers
- Plain create customer group
- Plain list customer groups
- Plain query threads
- Remove customer from group
- Send message
- Update company
- Update thread
- Upsert customer
Getting connected
Three steps, and Plain is reachable.
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Install it
Find Plain in the directory inside your workspace and install it. No adapter for us to build first, no queue to join.
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Connect the account
Sign in at the vendor, or hand an admin credential over once. Tokens stay with the workspace or the person who owns them — never pooled, never copied to us.
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Ask for the work
The tools show up in front of the agent, under the same access wall as everything else. Describe the job in plain language, or put it on a schedule.
