Use Modem with NimbleBrain.
Connect Modem and just ask — no workflow to build. Modem turns customer conversations into structured topics, people…. The agent gets 30 actions, running under your own credentials.
Actions
Everything the agent can do in Modem
30 actions
- Add people to company
- Create companies
- Create people
- Get channel
- Get company
- Get company activity
- Get company history
- Get company identities
- Get current organization
- Get person
- Get person history
- Get person identities
- Get person source stats
- Get topic
- Get topic groups
- Get topic history
- Get topic people
- Identify external records
- List channels
- List companies
- List groups
- List people
- List topics
- Merge companies
- Merge people
- Merge topics
- Update companies
- Update people
- Update topic
- Update topics
Getting connected
Three steps, and Modem is reachable.
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Install it
Find Modem in the directory inside your workspace and install it. No adapter for us to build first, no queue to join.
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Connect the account
Sign in at the vendor, or hand an admin credential over once. Tokens stay with the workspace or the person who owns them — never pooled, never copied to us.
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Ask for the work
The tools show up in front of the agent, under the same access wall as everything else. Describe the job in plain language, or put it on a schedule.
