Use Helpdesk with NimbleBrain.

Connect Helpdesk and just ask — no workflow to build. HelpDesk is a ticketing system designed to streamline customer support by organizing and…. The agent gets 15 actions, running under your own credentials.

Actions

Everything the agent can do in Helpdesk

15 actions

  • List agents
  • List canned responses
  • List contacts
  • List custom fields
  • List email domains
  • List licenses
  • List reply addresses
  • List rules
  • List subscriptions
  • List teams
  • List tickets
  • List trusted emails
Getting connected

Three steps, and Helpdesk is reachable.

  1. Install it

    Find Helpdesk in the directory inside your workspace and install it. No adapter for us to build first, no queue to join.

  2. Connect the account

    Sign in at the vendor, or hand an admin credential over once. Tokens stay with the workspace or the person who owns them — never pooled, never copied to us.

  3. Ask for the work

    The tools show up in front of the agent, under the same access wall as everything else. Describe the job in plain language, or put it on a schedule.

Put Helpdesk to work on a real process.

Read the docs