Use Gorgias with NimbleBrain.
Connect Gorgias and just ask — no workflow to build. Gorgias is a helpdesk and live chat platform specializing in e-commerce…. The agent gets 32 actions, running under your own credentials.
Actions
Everything the agent can do in Gorgias
32 actions
- Add ticket tags
- Create account setting
- Create customer
- Create team
- Create ticket
- Delete customer
- Delete customer field value
- Delete customers
- Delete team
- Delete ticket
- Delete ticket field value
- Get account
- Get customer
- Get event
- Get team
- Get ticket
- List account settings
- List customer field values
- List customers
- List events
- List teams
- List ticket field values
- List tickets
- List ticket tags
- Merge customers
- Remove ticket tags
- Set customer data
- Set ticket tags
- Update account setting
- Update customer
- Update team
- Update ticket
Getting connected
Three steps, and Gorgias is reachable.
-
Install it
Find Gorgias in the directory inside your workspace and install it. No adapter for us to build first, no queue to join.
-
Connect the account
Sign in at the vendor, or hand an admin credential over once. Tokens stay with the workspace or the person who owns them — never pooled, never copied to us.
-
Ask for the work
The tools show up in front of the agent, under the same access wall as everything else. Describe the job in plain language, or put it on a schedule.
