Use FuseDesk with NimbleBrain.
Connect FuseDesk and just ask — no workflow to build. FuseDesk is a customer support platform for managing cases, email conversations, contacts…. The agent gets 27 actions, running under your own credentials.
Actions
Everything the agent can do in FuseDesk
27 actions
- Add case note
- Bulk merge cases
- Bulk update cases
- Change case tag
- Close chat
- Create case
- Create case tag
- Create contact
- Get case
- Get chat
- Get contact
- Get department
- Get email
- Get rep
- List case tags
- List chats
- List departments
- List reps
- List webhooks
- Reply to case
- Search cases
- Search contacts
- Search emails
- Snooze case
- Update case
- Update chat
- Update contact
Getting connected
Three steps, and FuseDesk is reachable.
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Install it
Find FuseDesk in the directory inside your workspace and install it. No adapter for us to build first, no queue to join.
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Connect the account
Sign in at the vendor, or hand an admin credential over once. Tokens stay with the workspace or the person who owns them — never pooled, never copied to us.
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Ask for the work
The tools show up in front of the agent, under the same access wall as everything else. Describe the job in plain language, or put it on a schedule.
