Use Freshdesk with NimbleBrain.

Connect Freshdesk and just ask — no workflow to build. Freshdesk provides customer support software with ticketing, knowledge base…. The agent gets 7 actions, running under your own credentials.

Actions

Everything the agent can do in Freshdesk

7 actions

  • Create ticket
  • Delete ticket
  • Get tickets
  • List all tickets
  • Reply ticket
  • Update ticket
  • View ticket
Getting connected

Three steps, and Freshdesk is reachable.

  1. Install it

    Find Freshdesk in the directory inside your workspace and install it. No adapter for us to build first, no queue to join.

  2. Connect the account

    Sign in at the vendor, or hand an admin credential over once. Tokens stay with the workspace or the person who owns them — never pooled, never copied to us.

  3. Ask for the work

    The tools show up in front of the agent, under the same access wall as everything else. Describe the job in plain language, or put it on a schedule.

Put Freshdesk to work on a real process.

Read the docs