Use Engage with NimbleBrain.
Connect Engage and just ask — no workflow to build. Engage turns your customers into fans with personalised messaging; using emails…. The agent gets 22 actions, running under your own credentials.
Actions
Everything the agent can do in Engage
22 actions
- Add customer to accounts
- Add user to lists
- Archive list
- Archive user
- Convert user type
- Create list
- Create user
- Delete subscriber from list
- Delete user
- Get account members
- Get list
- Get user
- List lists
- List users
- Merge users
- Remove customer from account
- Send batch request
- Subscribe user to list
- Track user event
- Update account role
- Update subscriber status
- Update user
Getting connected
Three steps, and Engage is reachable.
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Install it
Find Engage in the directory inside your workspace and install it. No adapter for us to build first, no queue to join.
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Connect the account
Sign in at the vendor, or hand an admin credential over once. Tokens stay with the workspace or the person who owns them — never pooled, never copied to us.
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Ask for the work
The tools show up in front of the agent, under the same access wall as everything else. Describe the job in plain language, or put it on a schedule.