Use Delighted with NimbleBrain.

Connect Delighted and just ask — no workflow to build. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes…. The agent gets 13 actions, running under your own credentials.

Actions

Everything the agent can do in Delighted

13 actions

  • Add person to autopilot email
  • Add person to autopilot sms
  • Create person
  • Delete pending survey requests
  • Delete person
  • Get autopilot email configuration
  • Get autopilot sms configuration
  • List autopilot sms memberships
  • List bounced people
  • List people
  • List survey responses
  • List unsubscribed people
Getting connected

Three steps, and Delighted is reachable.

  1. Install it

    Find Delighted in the directory inside your workspace and install it. No adapter for us to build first, no queue to join.

  2. Connect the account

    Sign in at the vendor, or hand an admin credential over once. Tokens stay with the workspace or the person who owns them — never pooled, never copied to us.

  3. Ask for the work

    The tools show up in front of the agent, under the same access wall as everything else. Describe the job in plain language, or put it on a schedule.

Put Delighted to work on a real process.

Read the docs